Customer Service

Turnaround Time

We aim to have your order shipped within two to three business days! We will always contact you if your order will be delayed for any reason.


Oceanside Naturals accepts all major debit and credit cards, as well as PayPal. All payments are processed via PayPal but you don’t need a PayPal account to make a purchase. Please note, when paying you will be redirected to PayPal’s website to complete your order.


Oceanside Naturals ships via USPS, usually via Priority Mail. All orders over $50 qualify for free shipping.

Refunds and Exchanges

Due to the personal nature of soap, Oceanside Naturals cannot fulfill refunds or accept returns. However, please contact us if you are not satisfied for any reason!

Have a Question?

Check our Frequently Asked Questions page first and if your answer is not there, feel free to contact us!