Our Policies

 

 

Shipping

We ship orders via USPS using First Class and Priority Mail. Please allow up to 2 business days to process and pack your order. Orders are shipped on business days only: Monday-Friday, excluding public holidays.

If you want us to hold your order, contact us before submitting it. Please understand that once your package is shipped, we don’t have control of how long it takes to arrive to its destination. Domestic shipping estimates 1 to 6 business days to be delivered.

If a package is not delivered due to an incorrect address, purchaser is responsible for all costs resulting to reship the package.

At this time we only ship within the USA.

 


Pricing, Payment, & Sales Tax

All orders are securely processed by PayPal. Don’t have a PayPal account? No problem. PayPal lets you pay with a credit/debit card without necessarily having a PayPal account.

Prices may change at any time without notice. Contact us before submitting your order if you find any complication.

Residents in the State of Maryland will be charged with applicable sales tax.

 


Refunds & Exchanges

We can not make any changes to your order after one hour of submitting it.

To cancel your order, contact us. We cannot cancel your order if it has shipped.

We are not responsible for lost or damaged packages. Once a package leaves our possession we are no longer responsible in how the package is treated. Shipping cost is non-refundable if a package is not delivered for any reason and package is sent back to us. Purchaser is responsible for all costs resulting to re-ship the package.

We do not accept returns, all sales are final.

 


Disclaimer

All the product descriptions are intended to be as reference only. The statements made under our shop have not been evaluated by the Food & Drug Administration. Our products are not intended to cure, treat, or prevent any disease or condition. The use of our products is under the responsibility of its user.

 


Privacy Policy

This privacy policy discloses the privacy practices for oceansidenaturals.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way.You can verify this by looking for a closed lock icon in your web browser, or looking for “https” at the beginning of the address of the web page.  When you check out via PayPal, your financial information does not even go through our website at all.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at XXX YYY-ZZZZ or via email.

The above notice (or policy) probably does not describe your privacy practices exactly. You need to personalize your statement to fit your business practices. Here are some sample clauses that you can use to help describe other specific practices that fit your business model:

Registration
In order to participate in our rewards program or access your orders, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Links
This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our products.

Thank you!

 

Rebecca
Owner, Oceanside Naturals